We believe in Excellent Customer Service and work hard to make sure our customers have positive transactions.

We want you to be completely satisfied with your purchase and recognise that there are occasions when you want to return an item. This Returns Policy is designed to make sure that the returns process simple for you.
Please take reasonable care of this item. You should feel free to examine the item as you would in a shop. Do not use the item once you have decided to return it.

What to do if you change your mind and no longer want the purchase?

You can cancel this purchase within 14 days after you have received the item. Please note that we do not accept cancellations on custom-made items and pierced jewellery (due to hygienic reasons).
If you have already received the item, you must return it unworn, unwashed and undamaged to the address we provide. Items should be returned in their original and re-saleable conditions (no missing parts, no dents or scratches or odours). After we get your package, we would issue a full refund for your purchase, including original postage within 7 business days. You are responsible for return postage costs. We will not charge any restocking fees or other administration fees.
To cancel your purchase, please contact us using details provided in "Contact us" section.
If Possible please include your order number/Id on the inside of the package along with the reason for the return. This helps us in making our services better.

What to do if your item you received is different from what you purchased, faulty or damaged?

Please contact us to discuss a resolution.

This Returns Policy does not affect your legal rights.